General Cart Questions

Q:   How long are events sessions? Are we able to arrive late?

A: Please note that Stella 34 Trattoria event reservations have a duration of 1 hour. Please be sure to arrive on time. We are unable to extend the reservation time for latecomers.

Q:   Are reservations refundable?

A: Reservations are non-refundable and are only good for the date and time specified.

Q:   Are we guaranteed to sit together?

A: Parties of 8 or more are not guaranteed to be seated together, we will try our best to seat you close to each other if you let us know in advance. Parties booked through separate reservations cannot be combined.

Q:   How do we get to Stella 34 Trattoria?

A: Stella 34 Trattoria is located on the 6th floor of Macy’s Herald Square in the heart of Manhattan. Please enter from Macy’s 35th Street and Broadway entrance where express elevators will whisk you upstairs to the front door.

Q:   Can we have a window seat for our reservation?

A: Please select tickets from the "Platinum" seating tier for guaranteed window seating.

Q:   What are the ages for children?

A: Children are ages 3 to 10. Children ages 2 and under are free, by selecting the highchair option at checkout.